Merchant Success Executive (EDC Acquisition) - Kuala Pembuang, Kalimantan Tengah | Fresh Graduates Welcome

Join BukuWarung, Indonesia’s leading financial technology company empowering micro, small, and medium enterprises (MSMEs) with innovative digital solutions! We are seeking a dynamic and results-driven Merchant Success Executive (EDC Acquisition) to join our growing team in Kuala Pembuang, Kalimantan Tengah. As a Merchant Success Executive, you will play a pivotal role in our EDC acquisition strategy, focusing on onboarding, training, and supporting merchants to maximize their success with our electronic payment solutions.

In this role, you will be responsible for building and maintaining strong relationships with our merchant partners, ensuring they achieve their sales targets and have a seamless experience with our EDC (Electronic Data Capture) devices. You will work closely with our sales and marketing teams to drive EDC adoption and usage across various industries, including retail, food and beverage, and e-commerce.

At BukuWarung, we offer a collaborative and innovative work environment, where your ideas and contributions are valued. We are committed to your professional growth and development, providing opportunities for learning and career advancement. If you are passionate about driving business success and have a strong desire to make a meaningful impact, we invite you to be part of our journey.

📋 Tanggung Jawab Pekerjaan

• Develop and implement strategies to acquire and retain EDC merchants, focusing on onboarding, training, and support.
• Build and maintain strong relationships with merchant partners to ensure their success and satisfaction with our EDC solutions.
• Monitor merchant performance and provide regular feedback and support to help them achieve their sales targets.
• Collaborate with the sales and marketing teams to drive EDC adoption and usage across various industries.
• Conduct market research and analyze data to identify opportunities for growth and improvement in our EDC acquisition strategy.
• Stay up-to-date with industry trends and best practices in the EDC and payment solutions space.
• Provide training and support to merchants to ensure they are proficient in using our EDC devices and maximizing their sales potential.
• Participate in cross-functional projects and initiatives to support the overall growth and success of BukuWarung.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 1-3 years of experience in sales, business development, or a related field, preferably in the financial technology or payment solutions industry.
• Strong understanding of the EDC and payment solutions market, with a focus on merchant acquisition and success.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and stakeholders.
• Proficient in using Microsoft Office Suite, particularly Excel and PowerPoint.
• Familiarity with CRM systems, such as Salesforce or HubSpot, is a plus.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong problem-solving and analytical skills, with the ability to drive data-driven decisions.

🛠️ Keahlian

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